ALL SHIPMENTS
Shipments require a POD (proof of delivery). This means someone must be at the delivery address to receive the parcel. Or the courier must be notified in advance to leave the parcel safe.
Delivery tracking information will be sent via text or email with the information provided on the order.
Once dispatched we are unable to redirect the package to a different address and is the customer’s responsibility to coordinate with the courier.
Please don’t Book a Plumber or Electrician until your products have Arrived and are checked.
Coronavirus (COVID-19) Shipping
To ensure delivery service can continue as usual, our couriers have amended their delivery policy:
DPD
- Parcels require verbal POD’s. The driver will drop the parcel and step back 2 metres. Then will take a picture of the parcel outside and request a name. (This is instead of a signature.) The delivery will then be marked as delivered.
APC
- All Parcel deliveries are verbal POD’s. The driver will drop the parcel, step back 2 metres and request a name. The delivery will then be marked off as DEL as proof of delivery.
- All Pallet deliveries will continue to be Signed for as usual. Unless requested by sender. Measures in place to accept a written signature or on glass depending on the recipients preference.
DHL
Please see the below link for details regarding DHL’s delivery service :
https://www.logistics.dhl/global-en/home/global-news-alerts/global-messages/coronavirus.html
FREE DOMESTIC SHIPPING (UK)
We use a Next Working Day delivery service on UK Mainland orders†.
Orders are processed and shipped within 24-48hrs (excluding weekends and holidays.) Normal business hours are Monday-Friday, 9am-5:00pm GMT – Shipping is not available outside of these hours.
Orders placed before 11am will be dispatched the same day. Orders placed after 11 am will be shipped the following business day.
When the order is dispatched, you will receive the shipping information. This is sent via text or email.
On the day of delivery, the courier will provide a time window for the delivery is expected. You must be available at this time, as a signature will be required for delivery.
Please Note : Post Brexit shipments from the UK to the EU are subject to international delivery policy. This includes the Republic of Ireland. Please see further info in the section below.
† excluding Isle of Man, Isle of Wight, Scottish Highlands & Islands, Scilly Isles, Channel Islands & Northern Ireland. See rates below. *From the courier receiving the item.
List of Delivery Areas
The counties and cities we deliver to (near me service) in the United Kingdom are listed below.
Cities in England
Bath, Birmingham, Bradford, Brighton and Hove, Bristol, Cambridge, Canterbury, Carlisle, Chester, Chichester, Coventry, Derby, Durham, Ely, Exeter, Gloucester, Hereford, Kingston upon Hull, Lancaster, Leeds, Leicester, Lichfield, Lincoln, Liverpool, City of London, Manchester, Newcastle upon Tyne, Norwich, Nottingham, Oxford, Peterborough, Plymouth, Portsmouth, Preston, Ripon, Salford, Salisbury, Sheffield, Southampton, St Albans, Stoke-on-Trent, Sunderland, Truro, Wakefield, Wells, Westminster, Winchester, Wolverhampton, Worcester, York.
Cities in Wales
Bangor, Cardiff, Newport, St Davids, Swansea.
Cities in Scotland
Aberdeen, Dundee, Edinburgh, Glasgow, Inverness, Stirling.
Cities in Northern Ireland
Armagh, Belfast, Londonderry, Lisburn, Newry.
Counties in England
Avоn, Bеdfоrdѕhіrе, Bеrkѕhіrе, Brіѕtоl, Buсkіnghаmѕhіrе, Cаmbrіdgеѕhіrе, Chеѕhіrе, Cоrnwаll, Cоuntу Durhаm, Cumbrіа, Derbyshire, Devon, Dоrѕеt, Eаѕt Rіdіng of Yоrkѕhіrе, East Sussex, Eѕѕеx, Gloucestershire, Grеаtеr Lоndоn, Greater Mаnсhеѕtеr, Hampshire, Herefordshire, Hеrtfоrdѕhіrе, Humbеrѕіdе, Iѕlе оf Wight, Iѕlеѕ of Scilly, Kent, Lаnсаѕhіrе, Leicestershire, Lіnсоlnѕhіrе, Mеrѕеуѕіdе, Norfolk, Nоrth Somerset, Nоrth Yоrkѕhіrе, Northamptonshire, Nоrthumbеrlаnd, Nоttіnghаmѕhіrе, Oxfоrdѕhіrе, Rutlаnd, Shropshire, Somerset, Sоuth Glоuсеѕtеrѕhіrе, Sоuth Yоrkѕhіrе, Stаffоrdѕhіrе, Suffоlk, Surrеу, Tуnе & Wear, Wаrwісkѕhіrе, Wеѕt Midlands, Wеѕt Suѕѕеx, Wеѕt Yorkshire, Wiltshire, Wоrсеѕtеrѕhіrе.
Counties in Scotland
Aberdeenshire, Anguѕ, Argyll & Butе, Aуrѕhіrе, Bаnffѕhіrе, Berwickshire, Bоrdеrѕ, Caithness, Clасkmаnnаnѕhіrе, Dumfries & Gаllоwау, Dunbartonshire, East Ayrshire, East Dunbаrtоnѕhіrе, East Lothian, Eаѕt Rеnfrеwѕhіrе, Fіfе, Highland, Invеrсlуdе, Kіnсаrdіnеѕhіrе, Lаnаrkѕhіrе, Midlothian, Mоrау, North Ayrshire, Nоrth Lаnаrkѕhіrе, Orkney, Pеrth & Kinross, Rеnfrеwѕhіrе, Shetland, South Ayrshire, South Lаnаrkѕhіrе, Stirlingshire, West Dunbartonshire, Wеѕt Lоthіаn, Wеѕtеrn Iѕlеѕ.
Counties in Wales
Blаеnаu Gwеnt, Brіdgеnd, Cаеrрhіllу, Cardiff, Cаrmаrthеnѕhіrе, Cеrеdіgіоn, Conwy, Dеnbіghѕhіrе, Flіntѕhіrе, Gwуnеdd, Iѕlе of Anglesey, Mеrthуr Tydfil, Monmouthshire, Neath Pоrt Talbot, Nеwроrt, Pembrokeshire, Pоwуѕ, Rhondda Cуnоn Taff, Swansea, Torfaen, Vаlе оf Glаmоrgаn, Wrеxhаm.
Cоuntіеѕ in Northern Irеlаnd
Antrim, Armagh, Down, Fеrmаnаgh, Lоndоndеrrу, Tyrone.